Last Updated: 15/09/2023

At Tabloidstream Media, we are committed to providing a reliable and transparent freelance marketplace platform. We understand that there may be situations where you need to request a refund for services or transactions conducted through our platform. This Refunds Policy outlines the terms and conditions governing refunds on Tabloidstream.com.

Please take a moment to read this policy carefully before initiating a refund request. By using our services, you agree to comply with this policy.

1. Refund Eligibility

Refunds may be considered under the following circumstances:

a. Service Not Delivered: If a freelancer fails to deliver the agreed-upon service or deliverables, you may be eligible for a refund.

b. Service Not as Described: If the service provided by a freelancer significantly deviates from the description provided in the project listing, you may be eligible for a refund.

c. Unauthorized Charges: If you believe there has been an unauthorized charge or billing error on your account, please contact us immediately for a resolution.

2. Refund Process

To request a refund, follow these steps:

a. Contact Support: Send an email to [email protected] within 7 days of the service completion or transaction date, explaining the reason for your refund request. Be sure to include relevant details such as the project or transaction ID.

b. Investigation: Our support team will review your request and may contact both parties involved for additional information.

c. Resolution: Based on the findings, we will determine if a refund is warranted. If approved, the refund will be processed promptly to the original payment method used.

3. Refund Denial

Refunds may be denied in the following situations:

a. Service Completion: If the freelancer has successfully delivered the agreed-upon service, refunds will not be provided.

b. Dispute Resolution: If a dispute is escalated to our dispute resolution process and a resolution is reached, the decision made through that process will be final.

c. Policy Violation: If either the client or freelancer is found to have violated our Terms of Service, the refund request may be denied.

4. Processing Time

Refunds typically take 5-10 business days to process. Please note that the exact processing time may vary depending on your payment provider.

5. Contact Information

If you have any questions or need assistance with the refund process, please don't hesitate to contact us at [email protected]. Our support team is here to help you.

Tabloidstream Media reserves the right to update or modify this Refunds Policy at any time. It is your responsibility to review this policy periodically to stay informed about any changes.

Thank you for choosing Tabloidstream.com for your freelance needs. We value your trust and strive to provide the best possible service.